Current weather conditions and End of season
Dear Portillo Guest,
The storm we were waiting for did not materialize. We did not receive enough snow to make a significant change in our snow conditions.
We will be open for the week of September 1 through the 9th with good conditions. Unfortunately, we will close for the season on September 9.
We regret the early closing but feel that it is the best. Your experience in Portillo and your safety are very important to us.
As we offered in our prior letter, if you have a reservation after September 9 you can change your reservation in the following ways:
- If you can be flexible with your travel plans and can visit Portillo this week September 1-9, we would be happy to welcome you.
- You can also decide to use your deposit to make your reservation booking for 2019 honoring 2018 prices.
- Your deposit can be used during September 2018 at one of our sister hotels Tierra Chiloe or Tierra Atacama www.tierrahotels.com with a 20% discount.
- You may also request that your reservation deposit be refunded.
If you have any questions or concerns at all, please contact our reservation department email@example.com (56 2) 23617000 or (56 2) 22630606.